Butler – Luxury Real Estate Sales Gallery

Full Time (In Office)
Schedule: Monday – Friday 9:00am to 5:00pm
Midtown Miami/Design District Miami

Please contact: recruiting@terragroup.com

Job Overview

This position is for a Real Estate luxury living sales gallery. The ideal candidate will deliver impeccable service with a refined touch, combining exceptional hospitality with some light administrative support to ensure the smooth operation of the gallery. A minimum of 5 years of experience in fine dining and luxury hospitality is essential, along with a deep understanding of etiquette, silver service, and superior guest relations. The role will involve occasional evening events and requires flexibility to accommodate them.
 


Qualifications

  • Minimum of 5 years of experience in fine dining service and luxury hospitality settings.
  • Strong knowledge of etiquette and silver service standards.
  • Excellent customer service skills and a proactive approach to anticipating needs.
  • Some administrative and office skills to support day-to-day operations (minimal admin work).
  • Flexibility to work some evening events as needed.
  • The ability to multi-task and maintain a polished, professional demeanor always.

To submit your resume for this position, please send your resume and cover letter to: RECRUITING@TERRAGROUP.COM, and use the subject line: BUTLER

General Responsibilities

  • Manage the opening and closing of the sales center daily.
  • Greet clients and all visitors, offering them drinks and snacks, ensuring their comfort throughout their visit.
  • Maintain the cleanliness and tidiness of the gallery, including the presentation of all areas after clients depart.
  • Assisting in-house /outside catering companies with setup as needed.
  • Oversee kitchen operations, ensuring it remains organized, clean, and fully stocked.
  • Manage and facilitate meetings, including setup and providing service.
  • Collaborate closely with the receptionist on daily sales center activities.
  • Assist with minimal administrative tasks as needed.
  • Assist with ordering food and beverage supplies for the office.
  • Support the organization of daily and evening events at the sales center.
  • Manage inventory of food, beverages, and office supplies.
  • Prepare marketing materials for events and assist with delivery and logistics.
  • Handle FedEx packages, including tracking and ensuring timely delivery.
  • Troubleshoot minor IT issues and ensure all TV and audio systems are operational.
  • Manage the house car, ensuring it remains clean and ready for use.
  • Conduct daily walkthroughs of the gallery’s exterior to ensure an immaculate presentation.
  • Oversee valet operations to ensure seamless guest arrivals and departures.
  • Work closely with monthly vendors to maintain quality and consistency.
  • Maintain an organized supply room, ensuring marketing materials and beverages (including liquor) are always in order.